Privacy Policy

Effective Date: 28/01/2026
Website: www.vloraboattrips.com
Company Name: Vlora Boat Trip 3 Fiori
Business Name: Vlora Boat Trips
Location: Vlore, Albania
Contact Email: contact@vloraboattrips.com

1. Introduction

This Privacy Policy explains how vloraboattrips.com (“we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you visit our website, make a booking, or contact us.

We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information You Provide

When you:

• Make a booking

• Fill out a contact form

• Contact us via email, WhatsApp, or phone

• Communicate with us through third-party booking platforms

We may collect:

• Full name

• Email address

• Phone number

• Number of participants

• Booking details (date, tour type, package selection)

• Payment confirmation details (where applicable)

• Any additional information you voluntarily provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages visited

• Date and time of visit

• Referring website

This data is collected through cookies and analytics tools.

3. How We Use Your Information

We use your personal data for the following purposes:

• To process and manage bookings

• To communicate with you regarding your reservation

• To assign guests to boats and manage operational logistics

• To provide customer support

• To improve our website and services

• To send promotional offers (only if you have provided consent)

• To comply with legal, tax, and accounting obligations

We do not sell or rent your personal data.

4. Legal Basis for Processing (GDPR)

We process personal data based on:

• Contractual necessity – to provide the booked boat tour services

• Consent – for marketing communications

• Legitimate interests – to improve service quality and prevent fraud

• Legal obligations – compliance with accounting and tax regulations

5. Sharing of Information

We may share necessary data with:

• Captains and operational staff (limited to booking-related details)

• Accounting and legal advisors

• IT service providers and website hosting providers

• Payment processors

• Third-party booking platforms (e.g., GetYourGuide, Viator) when applicable

All third parties are required to maintain appropriate data protection standards.

6. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill bookings

• Meet legal and tax obligations

• Resolve disputes

Booking and accounting data may be retained for up to 5 years in accordance with applicable accounting regulations.

7. Cookies

Our website uses cookies to:

• Ensure proper website functionality

• Analyze traffic (e.g., Google Analytics)

• Improve user experience

• Deliver marketing advertisements, where applicable

You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

8. Your Rights

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict processing

• Object to processing

• Withdraw consent at any time

To exercise these rights, contact us at:
contact@vloraboattrips.com

9. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

• SSL encryption

• Secure hosting infrastructure

• Restricted internal access to booking data

• Regular software and system updates

While we take reasonable steps to protect your data, no online transmission is completely secure.

10. Children’s Privacy

Our services are not directed to children under the age of 16 without parental or guardian consent. We do not knowingly collect personal data from minors without such consent.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions regarding this Privacy Policy or how we handle personal data, please contact:

Company Name: Vlora Boat Trip 3 Fiori
Business Name: Vlora Boat Trips 3 Fiori
Address: Shaban Demiraj Street, Vlore, Albania
Email: contact@vloraboattrips.com
Phone: +355 69 226 2980